Call us:  +55 11 2601 8089
Whats app: +55 11 97666 8581 
+55 11 95259 7483 
+55 11 95259 7481 

Hours of Service:

Mon. to Fry. das 07h to 17h EDT
Sat. from 08h to 13h EDT

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Security and Privacy


Commitment

Viallure is committed to respecting and maintaining the privacy and personal data of its customers. We will not sell your data to any third parties for marketing purposes and only use your personal information for delivery and billing procedures or promotions.


Safety Procedures

We use strict measures and security features to guarantee maximum safety of information and transactions procedures. Viallure customers know when information is being transmitted in secure mode via an icon (closed padlock) that appears at the bottom of the web browser.

Confidentiality

Customer information is only used to process your purchase, send the merchandise and provide special offers through newsletters, always with permission.
All information treated in Viallure.com.br is confidential.


Information Collected

We collect the following information: Full name, Gender, E-mail, Birth date, Address, District, City, State, Zip code, Phones and Prescription information. This data will be filed in Viallure arquives.


Use of data

The information collected on Viallure.com.br during the purchasing process is essential for your merchandise to be delivered as quickly as possible and with total security.


Credit card

We follow the strictest safety standards when it comes to customer credit card information. Data is only used for the electronic transaction between Viallure and the credit card company. Your data (number, expiration date and security code) are transmitted to the safe environment of the card company (Visa, Mastercard, Diners Club, American Express). Viallure does not archive any given credit card information.


Technology

Information processed on our website is encoded by Thawte SSL 256 bit software. Thus, the data transmitted is completely protected, as it is encrypted (coded). The website Viallure.com.br is hosted on the servers of Amazon.com.


Legal references adopted by Viallure.com.br

The Privacy and Security Policy which governs Viallure.com.br is supported by the Consumer Protection Code in Brazil. In case of a disagreement with this policy or complaints about the services provided, please contact the Viallure through our communication channels. If no favorable solution were to be found, please enter in contact with the authorities that defend consumer rights as listed below:

Idec (Institute of Consumer Affairs)
Phone + 55 11 3862 9844
www.idec.org.br

Procon (Foundation for the Protection of consumers)
Costumer service + 55 11151
www.procon.sp.gov.br

Código de Defesa do Consumidor Brasileiro